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  • Website Conversion and Chat Automation

More traffic won't fix
a website that doesn't convert.

Most businesses pour money into ads and SEO, then lose the leads on a website that makes visitors work too hard. Live chat and intelligent conversion tools capture, qualify and convert high-intent visitors in real time, without increasing your ad spend.
Book a Conversion Strategy Call
Start with a Business Growth Review
  • Why this matters

82%

of consumers expect an immediate response when contacting a business

3x

more likely to convert when chat is available vs contact forms alone

27/7

your website works for you around the clock with automated chat flows
  • Built inside Magnify Hub
  • Connects to your CRM automatically
  • Works 24 hours a day
  • No increase in ad spend required
  • The real issue

The issue isn't traffic.
It's what happens when they arrive.

Most businesses focus on getting more visitors. More ads. More SEO. More posts. And that is not wrong, but it misses the bigger problem.

If your website makes visitors fill in a form and wait, search for answers themselves, or just leave because they couldn’t find what they needed quickly enough, you are paying for traffic that never converts.

The problem is not the volume of visitors. It is what happens in the first 30 seconds when they land.

  • Signs your website has a conversion problem
  • You rely on contact forms and wait for people to fill them in
  • Visitors have to hunt for answers about pricing or availability
  • There is a delay between enquiry and first contact
  • You have no way to capture visitors who leave without enquiring
  • After-hours enquiries sit unresponded until the next morning
  • Your CRM has no record of who visited and what they looked at
  • The numbers that matter

What live chat and automation actually deliver

These are not theoretical projections. They are industry benchmarks from businesses that have implemented conversation tools properly.

40 %

average increase in qualified leads when live chat is added to a website
Source: Drift State of Conversational Marketing

79 %

of businesses say live chat has had a positive impact on sales, revenue and customer loyalty
Source: Kayako Live Chat Study

10 x

more likely to convert a lead if you respond within 5 minutes vs 30 minutes
Source: Lead Response Management Study
  • Current

30

enquiries per month
at 2% conversion
from 1,500 visitors

  • With live chat

45

enquiries per month
at 3% conversion
same 1,500 visitors

50% more opportunities. Same traffic spend. That is what better conversion does.
  • Why it works

Live chat removes the friction that kills conversions

When someone lands on your site they are evaluating three things: is this relevant, can you solve my problem, and what do I do next. Live chat answers all three instantly.

Instant answers

Visitors get answers to pricing, availability and process questions without waiting for someone to call them back or check emails.

Lower commitment to engage

A visitor who wouldn't pick up the phone will happily type a question into a chat box. The barrier to starting a conversation drops dramatically.

Faster to conversion

Chat flows can qualify a visitor, capture their details and book an appointment in under two minutes. A form and a follow-up call cannot compete with that speed.

Captures hesitation

Exit-intent triggers and timed prompts catch visitors who are about to leave. A single well-timed message can turn a bounce into a booking.

Straight into your CRM

Every conversation, contact detail and qualification response routes directly into Magnify Hub. No manual data entry. No missed leads.

Better quality leads

Chat flows pre-qualify visitors before they reach your team. Your salespeople receive engaged, informed prospects, not cold form fills with no context.

  • 24 hours a day, 7 days a week

Your website keeps working
even when your team doesn't.

Most enquiries don’t happen between 9 and 5. People research in the evenings, on weekends, during their lunch break. Without an automated response system, those visitors leave without converting and most of them never come back.
  • Automated chat flows respond to visitors instantly at any hour
  • FAQs are answered without anyone on your team needing to be available
  • Appointments can be booked directly into your calendar
  • Follow-up SMS and email sequences trigger the moment a lead is captured
  • All lead details land in your CRM before your team starts work the next morning

Voice AI

AI-powered phone answering that captures and qualifies leads after hours, handling calls when your team is unavailable.

SMS AI

Automated text conversations that respond to inbound enquiries, answer questions and book appointments via SMS.

Chat automation

Triggered chat flows based on visitor behaviour, time on page, and intent signals that engage at exactly the right moment.

Automated follow-up

Email and SMS sequences that fire immediately when a lead is captured, so no-one falls through the cracks overnight.
  • How we build it

Built properly.
Not rushed.

We do not install generic pop-ups and call it done. We design conversation pathways aligned to your actual sales process and connect everything to your CRM from day one.
  • Step 01

Chat flow design

We map out the conversation structure based on how your customers actually enquire. Every question and response is scripted to qualify and convert.
  • Step 02

Qualification scripting

We build the logic that identifies high-intent visitors, captures the right information, and filters out time-wasters before they reach your team.
  • Step 03

CRM integration

Every conversation routes directly into Magnify Hub. Contacts are created, tagged, and added to the right pipeline automatically.
  • Step 04

Trigger and widget setup

We configure when and where chat appears based on visitor behaviour, page intent signals, time on site, and exit intent.
  • Step 05

Booking automation

Direct calendar booking built into the chat flow so high-intent visitors can lock in a time without any back and forth.
  • Step 06

Conversion tracking

We set up reporting so you can see exactly how many leads the chat system captures, what they enquired about, and what converted.
Everything we build runs inside Magnify Hub. That means your chat, CRM, follow-up sequences, and reporting all sit in one connected platform rather than stitched together from separate tools.
Explore Magnify Hub
  • Client feedback

What businesses say about the difference it makes

Hear from businesses that have implemented live chat and automation through Amigo Marketing.
“We were losing leads overnight without even knowing it. The automated chat system now captures and responds to after-hours enquiries and books them straight into our calendar.”

Tim Kendall

Cosmetic clinic

“Our contact form was getting submissions but nobody was following up fast enough. The chat flow changed that completely. Leads are qualified before they even reach us now.”

Simone Reeves

Professional services

“The maths are simple. Same traffic, better conversion. We’re getting roughly 40% more qualified enquiries per month without touching our ad spend.”

Marcus Holt

Trades and construction

  • Powered by Magnify Hub

Everything runs in
everything run

Every chat, lead capture, follow-up and booking connects directly into Magnify Hub so nothing sits in a separate tool or falls through the cracks. Your team sees everything in one place.
  • Chat flows connected to CRM automatically
  • SMS and email follow-up triggered on capture
  • Booking calendar integrated directly in chat
  • Conversion reporting visible in your dashboard
Explore Magnify Hub

Visitor lands on website

  • Trigger

Chat flow engages visitor

  • Active

Lead qualified and captured

  • Active

Contact created in CRM

  • Magnify Hub

Follow-up sequence triggered

  • Active

Appointment booked in calendar

  • Active

Team notified and lead routed

  • Active
  • Common questions

Questions about chat and conversion tools

Everything you need to know before getting started.

Is this just a pop-up widget or something more substantial?

It is substantially more than a generic pop-up. We design the full conversation flow, scripted qualification logic, CRM integration, booking automation and trigger configuration. It behaves like a well-trained team member who is always available, not a generic widget that fires on every page.

Do I need to have someone monitoring the chat all day?

No. The system is built to work autonomously. Automated flows handle the majority of conversations, capture lead details, answer common questions and book appointments without anyone on your team needing to be available. You can choose to have live handoff for certain enquiry types if it makes sense for your business.

How does it connect to my CRM?

Everything is built inside Magnify Hub, which is the CRM and automation platform we use for all client implementations. Every conversation automatically creates or updates a contact, tags them based on their responses, and adds them to the appropriate pipeline and follow-up sequence.

What if I already have a website and chat tool set up?

We will audit what you have first. If your existing tools can be connected properly to your CRM and follow-up workflows, we will work with them. If they cannot, we will recommend what makes sense based on your situation. We do not push Magnify Hub where it does not fit.

How quickly can this be set up?

Most implementations are live within two to three weeks of starting. The timeline includes the flow design session, scripting, CRM configuration, trigger setup and testing. We do not rush the build because a poorly scripted chat flow does more harm than no chat at all.

If you are investing in traffic, maximise the return.

Book a Conversion Strategy Call and we will audit your current website, identify where visitors are dropping off, and show you exactly what a properly built chat and conversion system would do for your pipeline.
Already have your Growth Blueprint? Bring it to the call and we will map the conversion work directly to your next implementation priorities.
Book a Conversion Strategy Call
Start with a Business Growth Review